Policies and Returns

Lead Time
Time frame for our order shipment may vary due to quantity ordered and busy seasons. Usually it can take between 8-9 weeks but could get extended depending on metal sourcing availability or high volume of orders.

Rush Orders
Rush orders are available on non Cerarkoted units. If the order needs to be rushed do let us know before placing the order so we can let you know if we can meet your deadline. There will be a $150 rush fee.

Shipping
All order are shipped via USPS or FedEx, signature required for orders above $500, unless otherwise requested and paid for by the customer. Once order is ready to ship the customer will be automatically notified by e-mail with tracking information.

Due to ITAR Regulations, DV8 Dynamics, will not ship to APOs outside of the USA. We proudly support the members of the US Military deployed around the world and it is a privilege to be able to service their needs, we must fully comply with all United States export control laws and regulations. Under these laws and regulations a shipment for personal use to an APO/FPO that is physically located outside of the United States must be considered an Export, regardless of military service status, rank, etc.

Defects
We stand behind our product and if there are any manufacturing defects we will fix or replace the defective unit. We offer lifetime warranty against manufacturing defects, however any modifications perform by customer voids warranty.

Returns and Exchanges
All sales are final. In the event of a manufacture defect, we will fix or replace the product at no charge (items sold as blems are sold as-is and are not covered unless otherwise indicated). Please contact us for authorization prior to sending your slide back for replacement. Products which have been altered or damaged by customer do not qualify for an exchange. 

Cancellation
Billet slides: orders can be cancelled for a full refund up to two weeks after the order date. All cancellations made after that time will incur 30% cancellation fee. Special orders that require CAD work or any changes to standard programming do not qualify for cancellation.

Factory slides: if customer sends in their slide and then changes their mind, they will incur the following fees – $50 return fee, shipping charge, and if invoice is paid before changing their mind an additional PayPal/Credit Card fee will be applied. 

Privacy Policy
DV8 Dynamics does not share any information provided by customers with any third party unless required by law. All information provided is used to fulfill customer order. Read full Privacy Policy here.

 

DV8 Dynamics adheres to all State and Federal law and regulations regarding the sales of the firearm accessories. We follow any and all restrictions if applicable.  Policies subject to change without notice.