Policies and Returns

Lead Time
Time frame for our order shipment may vary due to quantity ordered and busy seasons. Usually it can take between 8-9 weeks but could get extended depending on metal sourcing availability or high volume of orders.

Rush Orders
Rush orders are available on non Cerarkoted units. If the order needs to be rushed do let us know before placing the order so we can let you know if we can meet your deadline. There will be a $150 rush fee.

Shipping
All return shipping for factory slides will include insurance to cover the slide and if aftermarket optics were part of the order will cover the optics as well. All order are shipped via USPS either 1st class mail or Priority unless otherwise requested and paid for by the customer. Once order is ready to ship the customer will be automatically notified by e-mail with tracking information.

Defects
We stand behind our product and if there are any manufacturing defects we will replace the defective unit. We offer limited lifetime warranty against manufacturing defects.  Any modifications perform by customer voids warranty.

Cancellation
Orders can be cancelled for a full refund before the order is cut. Once the metal has been cut for the order size, customer is no longer able to cancel.

Returns and Exchanges
All sales are final. Returns are allowed on a case by case basis on manufacturing defects. Please contact us for an RMA number prior to returning your product.  Products which have been altered or damaged by customer do not qualify for a return.  

Privacy Policy
Design Dynamic does not share any information provided by customers with any third party unless required by law. All information provided is used to fulfill customer order. Read full Privacy Policy here.

 

Design Dynamic Tactical adheres to all State and Federal law and regulations regarding the sales of the firearm accessories. We follow any and all restrictions if applicable.  Policies subject to change without notice.

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